Frequently Asked Questions

Conrad General Contracting proudly serves the entire Lehigh Valley, including Allentown, Bethlehem, Easton, Macungie, Emmaus, Whitehall, Northampton, Hellertown, Orefield, and surrounding townships. We've been building throughout the region since 2014.

Yes, Conrad General Contracting is a fully licensed Pennsylvania Home Improvement Contractor (PA HIC #PA154190) and carries comprehensive general liability and workers' compensation insurance. We can provide proof of insurance upon request for your peace of mind.

Simply call us at (610) 801-0000 or use our online contact form to schedule a free consultation. We'll discuss your project needs, visit your site if necessary, and provide a detailed written estimate with transparent pricing.

With over a decade of experience serving the Lehigh Valley, we combine quality craftsmanship with transparent communication and fair pricing. Our team is dedicated to completing projects on time and within budget while maintaining the highest standards of workmanship.

Yes, we provide 24/7 emergency services for urgent issues like storm damage, structural concerns, or critical repairs. Call (610) 801-0000 for immediate assistance. Emergency rates may apply outside normal business hours.

We offer comprehensive residential services including custom home building, kitchen and bathroom remodeling, basement finishing, home additions, roofing, and outdoor living spaces. Each project is tailored to your specific needs and budget.

A standard kitchen remodel typically takes 6-12 weeks, depending on the scope. Minor updates may take 3-4 weeks, while complete gut renovations with structural changes can take 12-16 weeks. We'll provide a detailed timeline during your consultation.

For minor renovations, you can usually stay in your home. For major projects like whole-house remodels or extensive kitchen renovations, temporary relocation might be more comfortable. We'll work with you to minimize disruption and can phase work when possible.

Absolutely! We work with talented designers and have established relationships with quality suppliers. We'll guide you through material selection, help you understand options within your budget, and ensure all choices meet both aesthetic and functional requirements.

Our basement finishing includes moisture mitigation, framing, insulation, electrical and plumbing rough-in, drywall, flooring, ceiling installation, and all necessary permits. We can create anything from simple storage spaces to complete living areas with bathrooms and kitchens.

We specialize in office buildouts, retail fitouts, tenant improvements, and property management services. Our commercial team has experience with projects ranging from small offices to large commercial facilities.

Yes, we understand the importance of minimizing business disruption. We offer flexible scheduling including nights, weekends, and holidays. We'll develop a construction schedule that works with your operational needs.

Yes, we manage the entire permitting process including applications, architectural drawings coordination, inspections, and approvals. Our team is familiar with commercial building codes and requirements throughout the Lehigh Valley.

We implement comprehensive site management including dust control, noise mitigation, proper staging areas, and clear communication with all affected parties. We'll coordinate with property management and neighboring tenants to minimize impact.

We're well-versed in ADA requirements and ensure all commercial projects meet or exceed accessibility standards. This includes proper door widths, ramp specifications, bathroom facilities, and signage requirements.

We offer complete concrete services including driveways, patios, walkways, foundations, decorative stamped concrete, concrete restoration, flatwork, and structural concrete. Each project includes proper site preparation and finishing.

Concrete typically requires 7 days before light vehicle traffic and 28 days for full strength. We'll provide specific guidelines based on your project. Proper curing is essential for longevity and we'll ensure your concrete cures correctly.

Stamped concrete is poured concrete that's textured and colored to resemble stone, brick, or other materials. When properly installed and sealed, it's extremely durable and can last 25+ years with minimal maintenance. It's a cost-effective alternative to natural materials.

Yes, we provide complete demolition and removal services for existing concrete. We'll break up and haul away old concrete, prepare the base properly, and ensure your new concrete has a solid foundation for longevity.

Concrete requires minimal maintenance. We recommend resealing every 2-3 years, prompt snow removal without metal blades, and avoiding deicing salts. We'll provide detailed care instructions and can offer ongoing maintenance services.

You'll have a dedicated project manager as your single point of contact. We provide regular updates via your preferred method (calls, texts, or emails), weekly progress reports with photos, and immediate notification of any issues or changes.

Changes are handled through our formal change order process. We'll provide a written change order detailing the scope, cost impact, and timeline adjustment. No additional work begins until you approve and sign the change order.

We monitor weather closely and plan accordingly. If delays occur, we'll notify you immediately and adjust the schedule. We build weather contingencies into our timelines and will work extended hours when possible to maintain progress.

Our experienced crews and trusted subcontractors will handle your project. All workers are properly licensed and insured. We'll introduce you to the project foreman and provide information about anyone working on your property.

We maintain a clean, safe worksite with daily cleanup. We'll establish designated areas for materials and waste, protect existing landscaping and surfaces, and include thorough final cleanup in our scope. Your property will be left clean and ready to enjoy.

Yes, we partner with Lehigh Financial Group and Hearth to offer various financing options. These include low-interest loans, flexible payment terms, and quick approval processes. Visit our financing page for more details or to apply online.

Payment schedules are customized per project but typically include: a deposit upon contract signing (20-30%), progress payments at defined milestones, and final payment upon completion. All terms are clearly outlined in your contract.

We accept checks, bank transfers, and all major credit cards (Visa, MasterCard, American Express, Discover). For financed projects, we coordinate directly with your lender. Credit card payments may include a 3% processing fee.

Yes, we provide free, no-obligation estimates for all projects. Our estimates are detailed and transparent, breaking down all costs so you understand exactly what you're paying for. There are no hidden fees or surprise charges.

We pride ourselves on accurate estimates. If unforeseen issues arise (hidden damage, code requirements), we'll immediately notify you with options and costs before proceeding. You'll never be surprised by unexpected charges on your final invoice.

We provide a comprehensive 1-year workmanship warranty on all construction services. Many materials include manufacturer warranties (5-50 years depending on product) that we'll help you register. Extended warranties are available for certain services.

We stand behind our work. If you experience any warranty-covered issues, call us immediately. We prioritize warranty work and will address problems promptly at no charge. We also offer maintenance services to protect your investment.

Quality is ensured through experienced craftsmen, proper project supervision, high-grade materials, adherence to building codes, and multiple quality checks throughout construction. We never cut corners and take pride in work that lasts.

Absolutely! Visit our projects page to see our portfolio, and we can arrange visits to completed projects (with owner permission). We also have numerous Google reviews from satisfied customers throughout the Lehigh Valley.

We maintain high standards of business practices and customer service. We encourage you to check our online reviews, ask for references, and verify our license (PA HIC #PA154190) with the Pennsylvania Attorney General's office.